Refund Policy
Digital Jubatus Company
At Digital Jubatus, we are committed to providing high-quality services to our clients, including SEO, web design, digital marketing, web development, and graphic design. We strive to ensure that our clients are satisfied with the results of our services. However, we understand that there may be occasions when you are not completely satisfied with your purchase. This Refund Policy outlines the terms and conditions under which you may request a refund.
Eligibility for Refunds
Service Delivery Issues:
- If we fail to deliver the agreed-upon services within the specified timeframe, you may be eligible for a full or partial refund.
- If the delivered service does not meet the agreed-upon specifications or quality standards, you may be eligible for a refund.
Unsatisfactory Results:
- If the services provided do not yield the expected results despite following the agreed strategy, you may request a review of the services. A partial refund may be considered based on the specific circumstances and at the discretion of Digital Jubatus.
Duplicate Payments:
- In the event of a duplicate payment, a full refund for the duplicate amount will be issued promptly upon verification.
Non-Refundable Circumstances
Change of Mind:
- Refunds will not be provided for services already rendered if you change your mind after the service has commenced.
Client Delays or Issues:
- If delays or issues are caused by the client (e.g., lack of necessary information, approval delays, etc.), refunds will not be provided.
Partial Completion:
- If a service has been partially completed and you choose to terminate the service, a partial refund may be issued based on the work completed up to the point of termination.
Refund Process
Requesting a Refund:
- To request a refund, please contact us at [email address] with your order details, the reason for the refund request, and any supporting documentation or evidence.
Review and Response:
- Our team will review your refund request and respond within 5-7 business days. We may request additional information or clarification during this process.
Refund Approval:
- If your refund request is approved, the refund will be processed within 10 business days. The refund will be issued to the original payment method used for the purchase.
If you have any questions or concerns about our Refund Policy, please contact us:
Email: mr.outranker@gmail.com
Phone: +92321234567
Address: 30 N Gould St Ste R, Sheridan, 82801, WY, USA
Changes to this Policy
Digital Jubatus reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top.
Thank you for choosing Digital Jubatus. We value your business and are committed to providing the highest quality services.